Terms and Conditions

Terms and Conditions

Welcome to https://recoveryseed.cz/

Terms and conditions, information and Privacy Policy HERE (hereinafter referred to as GDPR) herein applies to orders placed in our online shop or at our headquarters.

By completing the order, the buyer confirms that he/she has read and agrees to the terms and conditions, the complaints and purchase rules.

The order is Proposalem of the purchase contract. The purchase contract is formed by the buyer's acceptance of the ordered goods.

These Terms and Conditions (hereinafter referred to as "terms and conditions") natural persons operating under the Trade Licensing Act not registered in the Commercial Register: RECOVERY SEED s.r.o., with registered office Bochenkova 256/6, 748 01 Hlučín , identification number: 08391955, (hereinafter referred to as "Seller") regulate in accordance with the provisions of Section 1751(1) of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter referred to as "Civil Code") the mutual rights and obligations of the parties arising in connection with or under the Purchase Agreement (hereinafter referred to as "Purchase contract") concluded between the seller and another natural person (hereinafter referred to as "buyer") via the Seller's online shop. The online shop is operated by the Seller on a website located at the following Internet address https://recoveryseed.cz/ (hereinafter referred to as "website"), via the website interface (hereinafter referred to as "web interface of the shop").

Introductory provisions

The operator of the online shop (hereinafter referred to as the seller) is RECOVERY SEED s.r.o..

ID: 08391955

DIC: CZ08391955
Headquarters: Bochenkova 256/6, 748 01 Hlučín

Fio banka, account number - 2101676092/2010

IBAN: CZ22 2010 0000 0021 0167 6092, BIC/SWIFT: FIOBCZPPXXX

E-mail: info@recoveryseed.cz
Tel: +420 776 611 248, +420 734 303 032

The Seller is principally engaged in the sale and manufacture of steel plates for the preservation of cryptocurrencies (seed), including accessories (engraving pencils, automatic dulcimer, spare tips for engraving pencils, polishing cloths).

The Seller declares that all information provided on this server is true and in accordance with the law of the Czech Republic.

Other provisions in the terms and conditions further define and specify the rights and obligations of the seller and the buyer and are an integral part of the purchase contract.
The Terms and Conditions do not apply to cases where the person who intends to purchase goods from the Seller is a legal person or a person who acts in the course of ordering goods in the course of his business or in the course of his independent exercise of his profession.
Provisions deviating from the terms and conditions may be agreed in the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of the terms and conditions.
The provisions of the terms and conditions are an integral part of the purchase contract. The Purchase Contract and the Terms and Conditions are drawn up in the Czech language. The contract of sale can only be concluded in the Czech language.
The Seller may change or supplement the wording of the Terms and Conditions. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the Terms and Conditions. The provisions of the terms and conditions are an integral part of the purchase contract.

Conclusion of the contract

A condition for the validity of an electronic order is the completion of all the prescribed data in the form. The order is a draft purchase contract. The Seller confirms the conclusion of the purchase contract in the form of an electronic order confirmation.
All presentation of goods placed in the web interface of the shop is informative and the seller is not obliged to conclude a purchase contract regarding these goods.
The buyer is obliged to provide the correct and complete postal address to which the ordered goods are to be sent.
The Seller shall deliver the goods to the Buyer in the case of the Czech Republic, on delivery or according to the chosen method of payment after payment of the order by cryptocurrency, payment card through the payment system to the Seller's account. The goods are delivered exclusively through the company Zásilkovna (See. "Methods of collection of goods purchased online"). In the case of delivery of the order outside the Czech Republic, the seller sends the goods on the basis of a paid invoice, which is sent to the customer after the order is confirmed.
By filling in the order form of the online shop www.recoveryseed.cz, the buyer gives consent to the seller to collect and archive personal data about the buyer and their purchases. This data will only be used for the processing of a specific order.
The buyer has the right to cancel the order or return the goods within fourteen (14) days from its delivery without giving any reason. The goods must not be used, worn or mechanically damaged in any way and must be returned in their original packaging.
The buyer is obliged to take delivery of the ordered goods and pay the total price. The customer is aware of the total price when completing the order before its binding confirmation.

Delivery conditions

The place of performance is the registered office (residence) or place of business of the Buyer, which was filled in the order form, unless the Buyer specifies a different place.
Delivery of the goods is considered to be the dispatch of the goods to the buyer at the address specified in the order.
The seller will usually deliver the goods within the standard time of three (3) working days from the date of conclusion of the purchase contract. If the seller finds that he is unable to deliver the goods to the buyer within the specified period, he is obliged to notify the buyer of this fact without delay and to inform him of the period by which the standard period is extended. If the seller fails to deliver the goods to the buyer within the time limit, the buyer is entitled to withdraw from the contract without further explanation. However, this does not apply if a longer delivery period is specified for the specific goods deadline - e.g. for customised inserts or a larger range. In this case, the delivery time is set by the seller after thoroughly familiarizing himself with the extent and type of graphic modifications and is usually seven (7) days, unless otherwise agreed between the Seller and the Buyer.
The delivery period set out in the preceding paragraph does not apply to goods for which a longer delivery period is expressly stated, particularly due to the nature of the goods offered by the Seller, such as hand-finished custom-made plates according to the customer's wishes and other assortment of the Seller.
The Seller reserves the right not to deliver goods that have been discontinued, are out of stock or have experienced a significant price increase. The Seller is obliged to inform the Buyer of the price increase without delay and agree on the further procedure of withdrawal from the contract and refund to the Buyer (in case the order or invoice has already been paid), ordering other goods, or financial compensation or other adequate compensation.
The seller has the right to refuse the order if the buyer repeatedly fails to fulfil his obligation to take delivery of the goods and pay the purchase price.
The goods are delivered exclusively through the service Mailroom as registered mail to the address specified in the order to the selected dispatch point of the company Post Office or to the Post Office of the local branch of the Czech Post /at the option of the buyer/.
Postage for the Czech Republic: the price of a registered shipment when paying in advance by credit card or the selected cryptocurrency is from 65,- CZK (depends on the chosen type of shipping - to the address /Shipping via Czech Post/ or to the selected outlet of the Zásilkovna - the price of the shipment will be generated in the shopping cart according to the specifications of each individual order), registered mail with cash on delivery including postage is from 85,- CZK (65,- CZK + 20 CZK,- cash on delivery)
The price of postage is always indicated for a specific product or goods, unless the price of postage is determined in another way (discount) by agreement between the seller and the buyer.
In the case of ordering goods weighing over 2 kg, postage may be charged individually, unless otherwise agreed between the seller and the buyer.

Price of goods and payment terms

The purchase price of the goods is payable on the basis of a call for payment, or invoice, prior to delivery of the goods or on the basis of payment of the cash on delivery.
The prices of the products on the website do not include postage. Your shipments of plates and other products are packed in bubble wrap to prevent damage, or other packaging material according to the nature of the goods delivered.
Prices are in CZK with VATas the seller is a VAT payer. In case of a larger order, the seller can provide the buyer with individual discount by prior agreement, unless otherwise stated. The above does not apply to already discounted goods. There is no legal entitlement to individual discounts, with the exception of advertised discounts on all of the Seller's product range on the Seller's website or discounts listed for a specific product.
The seller is obliged to send the buyer a tax document.

The price of the goods and the costs associated with the delivery of the goods under the Purchase Contract may be paid by the Buyer to the Seller in the following ways:

cashless payment by credit card through the Stripe payment gateway;
cashless via PayPal;
Cashlessly through the Coinbase Commerce payment system;
cashless via the BTCpay payment gateway
cash or credit card upon receipt of the goods from the courier or at a branch of the delivery service (cash on delivery)

Together with the purchase price, the buyer is also obliged to pay the seller the costs associated with the delivery of the goods in the agreed amount, unless otherwise expressly agreed. Purchase price also means the costs associated with the delivery of the goods.

The Seller does not require a deposit or other similar payment from the Buyer. This is without prejudice to the provisions of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance or the case where the Buyer has chosen a non-cash transfer (cryptocurrency) or credit card as a payment method for payment of the purchase price.

In case of payment in cash or cash on delivery, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable within three (3) days from the conclusion of the purchase contract, or immediately depending on the chosen form of payment.

In the case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the variable symbol of the payment, or indicate his name if he is not also the owner of the account. In the case of non-cash payment, the Buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the Seller's account.

In the case where the buyer has chosen as a payment method for payment of the purchase price a wire transfer to the seller's account /via the payment system/ the goods will be shipped after the purchase price has been credited to the seller's account.

In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled at the moment of crediting the relevant amount to the seller's account.

The Seller is entitled, especially in the event that the Buyer fails to confirm the order, to require payment of the full purchase price before the goods are sent to the Buyer. Provisions § Section 2119(1) of the Civil Code will not be used.

If it is customary in the commercial relationship or if it is stipulated by generally binding legal regulations, the Seller shall issue a tax document - an invoice - to the Buyer in respect of payments made under the Purchase Agreement. The tax document - invoice shall be issued by the Seller to the Buyer after payment of the price of the goods and sent in electronic form to the Buyer's electronic address.

According to the Sales Records Act, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received sales with the tax administrator online; in case of technical failure, no later than 48 hours.

For larger purchases, the buyer may be provided with discount. Discounts may also be given during individual sales events. These discounts will be prominently displayed on the Seller's website. Any discounts on the price of the goods granted by the Seller to the Buyer cannot be combined unless otherwise agreed.
The Seller reserves the right to change the prices, of which he is obliged to inform the Buyer immediately. In this case, the buyer has the option to accept the new price or withdraw from the order. If the Buyer has paid for the ordered goods in advance and withdraws from the contract for the above reason, the Seller shall refund the Buyer the full amount within five (5) days from the delivery of the written withdrawal. The withdrawal can be submitted to the address of the company's registered office and also via the seller's e-mail address at

E-mail: info@recoveryseed.cz

Withdrawal from the purchase contract (return of goods) transport and receipt of goods

Download the template for withdrawal from the purchase contract HERE: download document

Unless the Purchase Contract cannot be withdrawn from pursuant to Article 2 below, the Purchaser shall have the right to withdraw from the Purchase Contract within fourteen days in accordance with Section 1829(1) of the Civil Code. (14) days from the date of receipt of the goods, where the subject of the purchase contract is several types of goods or the delivery of several parts, this period shall run from the date of receipt of the last delivery of goods. Withdrawal from the contract of sale must be sent to the seller within the period specified in the previous sentence. For withdrawal from the purchase contract, the buyer may use the sample form provided by the seller, which is an annex to the terms and conditions. The Buyer may send the withdrawal from the Purchase Contract, inter alia, to the address of the Seller's registered office RECOVERY SEED s.r.o., with registered office Bochenkova 256/6, 748 01 Hlučín or to the Seller's electronic mail address at

E-mail:

info@recoveryseed.cz

The buyer has the right, according to the Civil Code as amended, to withdraw from the contract within fourteen (14) days from the receipt of the goods. In the event of withdrawal from the contract of sale of the terms and conditions, the contract of sale shall be cancelled from the outset.

The Buyer acknowledges that according to the provisions of § 1837 of the Civil Code, it is not possible to withdraw from the

the purchase contract for the delivery of goods that have been modified according to the buyer's wishes or for his person; plates modified according to the buyer's wishes cannot be withdrawn and the goods returned without giving a reason, the other provisions of the Civil Code relating to the complaints procedure are not affected by this (see article "Warranty and Complaints" below)
from a contract for the supply of perishable goods; as well as goods which have been irretrievably mixed with other goods after delivery;
from a contract of sale for the supply of goods in sealed packaging which the consumer has removed from the packaging and which cannot be returned for hygiene reasons (for the avoidance of doubt, it is stated that such goods are not the plate or accessory purchased)
from the contract of sale for the supply of an audio or visual recording or computer program if he has damaged its original packaging (if such recordings are included in the shipment).

If he chooses to do so, he must deliver the undamaged and unpacked goods, without signs of use or wear, in their original packaging, at his own expense, back within the specified time limit (the date of dispatch is decisive) to the dispatch point of the Post Office where the parcel was picked up by the buyer. After receiving the returned goods and inspecting them, the Seller shall return them within fourteen (14) days return the corresponding amount to the customer in the manner agreed in advance. The Seller is not obliged to accept returned goods sent to the Seller's address on delivery.
If the Seller is obliged under the Purchase Contract to deliver the goods to the place specified by the Buyer in the order, the Buyer is obliged to take delivery of the goods upon delivery. In the event that the buyer does not take over the goods or does not withdraw from the purchase contract in accordance with these terms and conditions, the seller is entitled to compensation for the costs associated with the delivery of the goods and their storage (for storage at the seller for each day of delay in the amount of a maximum of CZK 10, but a maximum of CZK 500 in total or up to the purchase price if it is less than CZK 500), as well as other costs incurred by the seller due to the non-acceptance of the goods by the buyer and has the right to withdraw from the purchase contract.
In the event that the method of transport is agreed on the basis of a special request of the buyer, the buyer bears the risk and any additional costs associated with this method of transport.
Delivery of the goods under these terms and conditions means the moment of delivery of the goods to the buyer in accordance with the purchase contract. Unreasonable refusal of the goods by the Buyer shall not be deemed to be a failure by the Seller to deliver the goods.
In the event that for reasons on the part of the buyer it is necessary to deliver the goods repeatedly or in a different way than specified in the order, the buyer is obliged to pay the costs associated with the repeated delivery of the goods, or the costs associated with a different method of delivery.
Upon receipt of the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and in the event of any defects immediately notify the carrier. In the event of a breach of packaging indicating unauthorized intrusion into the shipment, the buyer may not accept the shipment from the carrier.
Other rights and obligations of the parties in the carriage of goods may be regulated in the postage schedule or other parts of these terms and conditions.
The above conditions also apply in the case of purchase of goods at the company's registered office, if this method of purchase is agreed individually between the seller and the buyer. When purchasing the goods, the buyer is duly acquainted with the condition and quality of the purchased product. Purchased goods may be returned to the Seller's dispatching address within fourteen (14) days from the date of purchase (the date of delivery of the goods to the address of the place of delivery by any means) with the intention of withdrawing from the contract and refunding the money. Goods so returned must not have been worn or otherwise used or mechanically damaged and must be returned in their original packaging, unless otherwise stated. The provisions governing the return and return of customised goods are not affected.
Any subsequent claims and demands of the customer are not considered a withdrawal from the contract within the meaning of the Civil Code and other provisions and will be dealt with within the framework of the Seller's complaints procedure set out below.
The buyer acquires ownership of the goods upon payment of the full purchase price for the goods (including packaging and delivery costs), but not before taking possession of the goods. Liability for accidental destruction, damage or loss of the goods passes to the buyer at the time of taking delivery of the goods or at the time when the buyer was obliged to take delivery of the goods but failed to do so in breach of the contract of sale (i.e. generally when the goods are ready for him to take delivery).

Personal data protection

All personal information provided at the time of ordering by both the buyer and the seller is confidential and will only be used as described below.
The Seller is obliged to remove the registered customer from the database if the customer requests it in writing (by e-mail).
All handling of personal data within the online shop and the web interface of the seller is governed by the law 101/2000 Coll. on the protection of personal data.
Seller represents that it is aware of the importance of protecting such data and complying with all legal rules related to its use. Any information obtained in the course of business will not be disclosed to third parties or used in any manner other than that specified. Any other use of the information obtained will be consulted in advance with the specific buyer.
The Seller will use the information obtained exclusively for the purpose of business relations with its customers.
Company RECOVERY SEED s.r.o. uses electronic mail (hereinafter referred to as e-mail) or a telephone number in the form of sms, depending on the service chosen. Some business processes automatically use the email address provided in the registration form when communicating with the user. These include verifying the personal data entered, sending access data to the customer account, notifying the status of the order or sending a newsletter.
The Purchaser is obliged to provide information to the Purchaser in accordance with Article 13 of Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as "GDPR") related to the processing of the Buyer's personal data for the purposes of the performance of the Purchase Contract, for the purposes of the negotiations on the Purchase Contract and for the purposes of the performance of the Seller's public law obligations shall be performed by the Seller through a separate document.

The terms and conditions for the protection of personal data of the buyer who is a natural person can be found here: Privacy Policy (GDPR)

Final provisions

These terms and conditions are valid in the wording specified on the Seller's website on the date of purchase of goods in the e-shop, while the date of sending the electronic order by the Buyer is decisive.
By sending an electronic order, the buyer accepts all provisions of the terms and conditions as amended, unless otherwise agreed.

Warranty and Complaints (Complaints Procedure)

I. Warranty conditions

The operator of the online store (hereinafter referred to as the seller) provides a warranty for the goods within the scope of generally applicable regulations.

This Complaints Procedure has been prepared in accordance with the relevant provisions of Act No. 89/2012 Coll., the Civil Code. The rights and obligations of the Seller and the Customer with regard to the Seller's guarantee for the quality of the goods upon acceptance and the Customer's rights from defective performance are governed in particular by the provisions of § 2161 et seq. of the Civil Code and the relevant provisions Act No. 634/1992 Coll., on Consumer Protection.

Liability claims do not apply to defects caused by:

Mechanical damage
Normal wear and tear under normal use
Changes in the colours of galvanisation
Improper handling and maintenance
External influences
Intervention by a third party

NOTICE

To preserve the original appearance of the products in the long term, we recommend these against unnecessary exposure to external weathering. Although our products are durable (heat resistant) they should not come into long-term unwanted contact with water, which can shorten their lifetime and cause changes in the colour of the galvanisation or other changes in the surface finish of the basic and additional range.

Notification of any defects found must be made by the buyer in writing (by e-mail) without undue delay, preferably within five (5) days from the discovery of the defect. The Buyer shall send the notification of the defect with its specification to the Seller's registered office address or email address.
The buyer is obliged to indicate the order number, provide proof of purchase of the goods (invoice, delivery note, proof of payment /EET receipt in normal mode/. Without the presentation of a valid proof of purchase (in case of its loss), the Seller may accept the claim only if it is an original product of the Seller, where the Seller is able to identify the goods on the basis of this fact.
The Seller shall decide on the complaint within three (3) working days and notify the buyer by e-mail, text message or telephone, unless otherwise agreed.
Complaints will be settled by the Seller without undue delay, within thirty (30) days from the date of the claim, unless the seller and the buyer agree otherwise.
Complaints regarding the different appearance of the goods depending on the colour resolution of the PC monitor cannot be the reason for its return.

II. Withdrawal from the contract and return of goods

Withdrawal from the contract is governed by the Civil Code, as amended by subsequent laws and regulations.
In accordance with the provision § Section 1829(1) of the Civil Code the right to withdraw from the contract within Fourteen (14) days from receipt of the goods, without giving any reason.
Returned goods must be undamaged and show no signs of use and must be returned in their original packaging. If it is not possible to return the goods in their original packaging, the seller may claim the costs of repackaging the goods.
Buyer is not entitled withdraw from the purchase contract without giving any reason if the goods have been made to order (see the seller's original products) or the goods have been otherwise modified according to the customer's wishes (according to the provisions of the Civil Code). The general provisions concerning the rights of the buyer and his rights under warranty, claim and withdrawal from the contract are not affected.
The buyer is obliged to inform the seller in writing (e-mail) before returning the goods.
If the buyer withdraws from the purchase contract, the buyer bears the costs associated with the return of the goods to the seller, even if the goods cannot be returned due to their nature by the usual postal route.
In the case of goods returned via a transport service, the goods must be sufficiently packaged to prevent damage during transport. The Seller has the right not to accept a shipment that is inadequately packed or damaged in transit.
The goods must be returned to the seller complete, including any gifts with the purchase. If a gift is provided to the buyer together with the goods, the gift contract between the seller and the buyer is concluded with the condition that if the buyer withdraws from the purchase contract, the gift contract with respect to such gift shall cease to be effective and the buyer shall be obliged to return the gift together with the goods to the seller. If the buyer fails to comply with this, the seller has the right to reduce the purchase price accordingly (set-off).
In the event of withdrawal from the purchase contract, the seller shall return the funds received from the buyer within fourteen (14) days from the withdrawal from the purchase contract by the buyer, in the same way as the seller accepted it from the buyer. The Seller shall also be entitled to return the performance provided by the Buyer upon return of the goods by the Buyer or in another manner, provided that the Buyer agrees to this and no additional costs are incurred by the Buyer. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods to him or proves that he has sent the goods to the seller.
The Seller is entitled to unilaterally set off the claim for payment for damage to the goods against the Buyer's claim for reimbursement of the purchase price.
In cases where the buyer has, in accordance with the provision § Section 1829(1) of the Civil Code the right to withdraw from the purchase contract, the seller is also entitled to withdraw from the purchase contract at any timeuntil the goods are taken over by the buyer. In this case, the Seller shall return the purchase price to the Buyer without undue delay, without cash to the account designated by the Buyer.
In the event of withdrawal from the contract by the seller, the seller will immediately contact the buyer and agree with him how to refund the money. To withdraw from the purchase contract, the buyer can use the company's email or the contact form located in the web interface of the store, in the text of which he/she shall indicate "I hereby withdraw from the contract for the purchase of this product: ..., order number: ...". The Buyer may also send the withdrawal from the purchase contract by correspondence to the Seller's registered office address or to the Seller's e-mail address indicated in the contact details in Article 1 of the Terms and Conditions (hereinafter referred to as the "Seller's e-mail address").
If the buyer has already paid the amount and is entitled to withdraw from the contract, the seller sends a credit note to the buyer's address, which the buyer confirms and sends back to the seller. Upon receipt of the acknowledgement from the customer, the seller shall make a refund, unless otherwise agreed.

The withdrawal form can be found here: Withdrawal from the contract

III. Liability for defects and repairs

Upon receipt of the goods, the buyer is obliged to inspect the goods, and if this is not possible, the buyer must inspect the goods without undue delay after receipt of the goods or product. If the purchased goods do not have the required quality and perfect quality upon receipt, the buyer may also demand the delivery of a new item without defects, i.e. replacement of the goods, unless this is unreasonable due to the nature of the defect and it is a real defect (not, for example, a natural property of the materials used or the drawing of natural materials).
If the defect concerns only a part of the goods, e.g. an accessory, the buyer can only request replacement of the part; if this is not possible, he has the right to withdraw from the contract (refund). However, if this is disproportionate due to the nature of the defect, especially if the defect is removable and the repair can be carried out without undue delay, the buyer has the right to have the goods (accessories) repaired free of charge.
The buyer has the right to have the goods replaced or its parts repaired even in the case of a removable defect, if this causes that the goods cannot be used properly due to the recurrence of the defect after repair or due to a greater number of defects. In such a case, the buyer also has the right to withdraw from the contract.
If the buyer does not withdraw from the contract in accordance with applicable law or if he does not exercise the right to have a new item delivered without defects, to have a part replaced or repaired, he may demand a reasonable discount.
the purchase contract for the delivery of goods that have been modified according to the buyer's wishes or for the buyer's person; plates that have been customized according to the buyer's wishes may not be withdrawn and the goods returned without giving any reason; the other provisions of the Civil Code concerning the complaints procedure are not affected. The buyer may withdraw from the contract if the goods suffer from an irreparable defect or for any other legal reason, but cannot withdraw from the contract within 14 days without giving a reason and the general provisions governing withdrawal from the contract do not apply in this case. In the case of customized goods /at the request of the buyer/, the replacement of the goods or withdrawal from the contract is subject to the agreement between the buyer and the seller, the provisions relating to liability for defects are not affected.

IV. Rights from defective performance

The rights and obligations of the parties with regard to rights of defective performance shall be governed by the applicable generally binding legal regulations (in particular the provisions of Sections 1914 to 1925, 2099 to 2117 and 2161 to 2174 of the Civil Code).
The Seller shall be liable to the Buyer that the goods are free from defects upon receipt. In particular, the seller is liable to the buyer that at the time the buyer took delivery of the goods:

- the goods have the characteristics agreed between the parties and, in the absence of agreement, have the characteristics described by the seller or manufacturer or expected by the buyer in view of the nature of the goods and on the basis of the advertising carried out by them,
- the goods are fit for the purpose stated by the seller for their use or for which goods of that kind are usually used,
- the goods correspond in quality or workmanship to the agreed sample or pattern, if the quality or workmanship was determined according to the agreed sample or pattern,
- the goods are in the appropriate quantity, measure or weight; and
- the goods meet the requirements of the legislation.

If the defect manifests itself within six (6) months after receipt, the goods shall be deemed to have been defective upon receipt.
The seller has obligations from defective performance at least to the extent that the manufacturer's obligations from defective performance continue. The buyer is otherwise entitled to exercise the right to claim for a defect that occurs in the consumer goods within twenty-four months of receipt. If the period of time for which the goods may be used is indicated on the goods sold, on their packaging, in the instructions accompanying the goods or in advertising in accordance with other legislation, the provisions on the guarantee of quality shall apply. By guaranteeing the quality, the seller undertakes that the goods will be fit for their usual purpose or retain their usual characteristics for a certain period of time. If the buyer has rightly accused the seller of a defect in the goods, the period for exercising rights under the defective performance and the warranty period shall not run for the period during which the buyer cannot use the defective goods.
The provisions set out in Article 1 - Right of defective performance the buyer is not entitled to, if the buyer knew before taking over the goods that the goods have a defect, or if the buyer himself caused the defect.
The rights of liability for defects in the goods are exercised by the seller. However, if the certificate issued by the seller regarding the scope of the rights of liability for defects (within the meaning of the provisions of § 2166 of the Civil Code) indicates another person designated for repair who is at the seller's location or at a location closer to the buyer, the buyer shall exercise the right to repair with the person designated to carry out the repair.
The buyer can specifically exercise the rights from the liability for defects of the goods in person at the following address Sv. Čecha 750/4, 743 01 Bílovec, or by electronic mail at info@recoveryseed.cz
The Buyer shall inform the Seller of the right he has chosen when notifying the defect or without undue delay after notification of the defect. The Buyer may not change the choice made without the consent of the Seller; this does not apply if the Buyer has requested the repair of a defect which proves to be irreparable.
Who has the right under § 1923 of the Civil Code, he is also entitled to reimbursement of the costs reasonably incurred in exercising that right. However, if the seller does not exercise the right to compensation within one month after the expiry of the period within which the defect must be pointed out, the court shall not grant the right if the seller argues that the right to compensation was not exercised in time.
Other rights and obligations of the parties related to the liability of the Seller for defects are regulated by the Seller's Complaints Procedure, which is an integral part of these Terms and Conditions.

V. Other rights and obligations of the Parties

The buyer acquires ownership of the goods at the moment of receipt of the goods.
The Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of the provisions of § Section 1826(1)(e) of the Civil Code.
Out-of-court handling of consumer complaints is provided by the seller via the seller's electronic address info@recoveryseed.cz. The Seller shall send information about the settlement of the Buyer's complaint to the Buyer's electronic address.
The Seller is entitled to sell goods on the basis of a trade licence. Trade control is carried out within the scope of its competence by the competent trade office. Supervision of the protection of personal data shall be exercised by Office for Personal Data Protection. Czech Trade Inspection Authority performs, within a defined scope, inter alia, supervision of compliance with the law No. 634/1992 Coll., on consumer protection, as amended.
The competent court for the out-of-court settlement of consumer disputes arising from a purchase contract is Czech Trade Inspection Authority, with registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 000 20 869, Internet address: https://adr.coi.cz/cs. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer from the purchase contract.
European Consumer Centre Czech Republic, with registered office at Štěpánská 567/15, 120 00 Prague 2, Internet address: http://www.evropskyspotrebitel.cz is the contact point according to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).
The buyer hereby assumes the risk of change of circumstances in the sense of § Section 1765(2) of the Civil Code.
If the relationship established by the purchase contract contains an international (foreign) element, the parties agree that the relationship is governed by Czech law. By choosing the law according to the preceding sentence, the buyer, who is a consumer, is not deprived of the protection afforded by the provisions of the legal order which cannot be derogated from by contract and which would otherwise apply in the absence of a choice of law according to the provisions of Article 6(1) of Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I).
Our company is not responsible for any loss of your Cryptocurrency Seed. It is not responsible for the legibility of words or letters that may become illegible over time.
If any provision of the Terms and Conditions is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.
The Purchase Contract, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible.
A sample form for withdrawal from the purchase contract is attached to the terms and conditions.
Seller's contact details: delivery address

VI. Sending commercial communications and storing cookies

The Buyer agrees in accordance with the provisions of § Section 7(2) of Act No. 480/2004 Coll., on certain information society services and amending certain acts (Act on certain information society services) with sending information related to the goods, services or business of the Seller to the Buyer's electronic address and further agrees to send commercial communications by the Seller to the Buyer's electronic address.
The Buyer agrees to the storage of so-called cookies on his computer. If the purchase can be made on the website and the seller's obligations under the purchase contract can be fulfilled without storing cookies on the buyer's computer, the buyer can withdraw the consent under the previous sentence at any time.

Bespoke production, gift vouchers and discounts

As part of our service to our customers, we also offer custom plate modification:

On the plate you have purchased we can place the plate of your choice according to your criteria. TEXT (+300 CZK) to the price of the purchased plate including accessories or LOGO (+600 CZK) added to the standard price of the purchased goods including accessories. You can specify the selected option when you add it to your shopping cart.

Please direct any questions about custom product modifications to:

e-mail: info@recoveryseed.cz

If, despite our best efforts, you receive the goods and find technical defects or mechanical damage, damaged parts, please contact the seller at the above email address and then further action will be agreed with you. Please follow a similar procedure for internet orders. We will then choose the most appropriate course of action together.

If you have managed to mechanically damage a product purchased in our shop, it is possible to repair it in some cases. The price of this service will be determined after a thorough examination of the damage in question.

We will try to solve your requirements to your complete satisfaction!

Minor adjustments are made by our company free of charge when you purchase our products.

Note: Plates customized or otherwise modified according to the customer's wishes cannot be returned without giving an objective reason. Other provisions relating to warranty, claims and repairs are unaffected by this provision and are governed by applicable law and the company's terms and conditions RECOVERY SEED s.r.o.

Gift vouchers:

Through our e-shop you can also purchase Gift vouchers for the purchase of our products and other assortment in the value of 1000,- kč, 2000,- kč, 3000,- kč and 4000,- kč or for another amount according to the buyer's wish.

All our gift vouchers are valid for 6 months unless a longer period is agreed between the seller and the buyer.

The vouchers are available at the company's headquarters, for sending by post in laminated form, after agreement we send by post to your address or to the address of the recipient, or by e-mail in PDF format if the vouchers are paid either at the company's headquarters, in the e-shop or in advance on account.

For more information on gift vouchers, please visit www.recoveryseed.cz

Discounts:

In addition to shopping promotions, which you will always be informed about on our website or when visiting our Facebook pages and social networks, we also provide individual discounts and gifts for regular customers.

Special offers and discounts are not always valid exclusively for online sales and Facebook market at the same time!

You will always be informed about our progress on our website.

There is no legal entitlement to individual discounts and gifts! Change of discount system reserved.

How to shop in the e-shop:

Only registered customers can place an order in our online wholesaler.
The goods are divided into groups, with basic information and prices for each item.
Click on the cart icon to save the selected items to your shopping cart.
You can check the selection of goods in the basket again by clicking on the name of the goods.
After filling out the form, you will have the opportunity to double check and edit your order.
You can proceed by submitting your order.
Once your order has been placed, we will follow up with you promptly to inform you of the status of your order.
USER ACCOUNTA: Based on the buyer's registration made on the website, the buyer can access their user interface. From his user interface, the Buyer can place orders for goods (hereinafter referred to as "user account"). When registering on the Website and when ordering goods, the Buyer is obliged to provide all the information correctly and truthfully. The Buyer is obliged to update the information provided in the user account whenever it changes. The information provided by the Buyer in the user account and when ordering goods shall be deemed correct by the Seller. Access to the user account is secured by a user name and password. The Buyer is obliged to maintain the confidentiality of the information necessary to access his user account. The Seller may cancel the user account, in particular if the Buyer repeatedly breaches its obligations under the Purchase Agreement (including the Terms and Conditions). The Buyer acknowledges that the User Account may not be available at all times, in particular with regard to necessary maintenance of the Seller's hardware and software.

For further information about the product or ordering, please feel free to contact us at any time by e-mail: info@sperky-recoveryseed.cz

Methods of collection of goods purchased online or at the company's headquarters

The goods are delivered exclusively through the service Mailroom as registered mail to the address specified in the order to the selected dispatch point of the company Post Office or to the Post Office of the local branch of the Czech Post /at the option of the buyer/.
Postage for the Czech Republic: the price of a registered shipment when paying in advance by credit card or the selected cryptocurrency is from 65,- CZK (depends on the chosen type of shipping - to the address /Shipping via Czech Post/ or to the selected outlet of the Zásilkovna - the price of the shipment will be generated in the shopping cart according to the specifications of each individual order), registered mail with cash on delivery including postage is from 85,- CZK (65,- CZK + 20 CZK,- cash on delivery)
The price of postage is always indicated for a specific product or goods, unless the price of postage is determined in another way (discount) by agreement between the seller and the buyer.
In case of ordering goods in weight over 2 kg postage may be charged individually, unless otherwise agreed between the seller and the buyer.
Personal collection (by prior arrangement only) - In case of personal collection, the goods are ready to be picked up at the following address RECOVERY SEED s.r.o.,Bochenkova 256/6, 748 01 Hlučín. In case of personal collection you will be informed by e-mail, sms or phone as soon as the goods are ready for personal collection. If you arrive before we contact you, the ordered, repaired or custom-made goods may not be ready for collection yet!
Goods for personal collection that have not yet been paid for will be reserved at the company's headquarters for a period of fourteen (14) daysunless otherwise agreed. Pre-paid or otherwise reserved goods (personal collection, custom production, post-warranty repairs, advance payment on the order) can be collected or withdrawn by the buyer at any time based on a call sent to the buyer (e-mail, sms, etc.).

COPYRIGHT:

The current gallery, its structure, graphic design, texts, photographs and graphics, as well as the presented works are the exclusive property of, and owned by RECOVERY SEED s.r.o. and are subject to legal protection in accordance with Copyright Act No. 121/2000 Coll., as amended and related laws.

All designs and products published or produced by the company RECOVERY SEED s.r.o, unless they are goods of other manufacturers, are the property of the company and the company does not agree to their further distribution and imitation.

These terms and conditions are valid and effective from 1 January 2021.

We look forward to your orders!!